HBI‘s E-Learning services allow you to train your staff on the skills needed to enhance performance and encourage continued development. Whether you are looking to increase employee engagement or train on specific process and technology changes, our E-Learning content is developed through our research communities to empower improvement through the deepest end-to-end insights and analysis in the field.
Driving HCAHPS Score Improvement:
Patient Care Experience
HCAHPS highlights aspects of the hospital experience that may have been overlooked and has brought attention to oftentimes overlooked components of care. In this course, we will take a look at some strategies that may assist healthcare organizations in improving scores under the Patient Experience of Care domain of the CMS Hospital Value-Based Purchasing Program.
Decision Resources, Inc. is an approved provider of continuing nursing education by the Ohio Nurses Association (OBN-001-91), an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. To complete this course and earn credits today, click here.
Designed for Success
Our E-Learning courses, packages, and certification programs provide critical resources to document learners’ progress and create a clear path for career advancement.
Job specific programs
Courses are leveled to be job specific to improve staff engagement and fluency
Certifications scaffold staff from entry level to certified professional to integrate with new or established job descriptions
Assess job readiness, identifying knowledge gaps, and monitor employee competency
Reporting tool available to analyze results, find trends, and supervise staff performance
Flexible Learning Platform
Courses can be accessed through our LMS, or integrated into other LMS Systems
service & support
Implementation support and periodic check-ins—from day one
|60%||Reduced Instruction Time|
|60%||Increased Retention Rates|
The added knowledge helped me understand all areas of the billing department as well as gain a better understanding of the documents that are needed in the billing process.
– Northern Maine Medical Center (NMMC)