Pulse Check: Don’t Fly Blind – Let HBI Assist with Data Analysis

Data is only useful if you are able to capture the right assets and make it actionable. So often my team hears our clients tell us that they have one of two problems: they have way too much data from several different systems and making sense of any of it is time consuming and fruitless […]

4 Ways Hospitals and Health Systems Can Reduce Cesarean Section Rates

Almost one-third of births in the United States occur via cesarean section—that’s twice the 10-15% rate the World Health Organization considers ideal. Although some of these C-sections are lifesaving, many others are performed unnecessarily due to some patients believing common myths about the procedure—such as C-sections being easier on the body than vaginal births—or providers […]

Pulse Check: Top 3 Reasons Hospitals Should Invest in (or Expand) a Clinical Documentation Improvement (CDI) Program

Clinical Documentation Improvement (CDI) is a review process used by healthcare organizations to ensure accounts are properly documented for accurate coding. More than three-fourths of organizations surveyed by HBI have a CDI program, and that number continues to grow. CDI specialists facilitate adjustments to the clinical documentation via concurrent interaction with physicians and clinical staff.  […]

“Self-service” Does Not Always Mean “Future-Forward”

Last week, self-scheduling was in the spotlight as Ascension rolled out its campaign to build awareness around its convenient access feature. Visit Ascension’s online scheduling feature and you’ll see the choices patients have to select their insurance (including self-pay), location, and care type. Need to see available times at an Ascension emergency room nearby? The […]

Pulse Check: Improve Your Bottom Line and Patient Satisfaction with Point of Service Collections

At an engagement we recently completed, the hospital was only collecting 76% of the total amount that could be collected at point of service (POS). This number falls far below the national average for this KPI. The performance stemmed from the fact that the hospital had inconsistent policies for POS collections and because some staff […]

Reimbursement and Regulations: Value-Based Reimbursement, Price Transparency, and OIG Updates

Though the transition from fee-for-service to value-based care is dreadfully slow (which makes sense with how many factors there are to juggle), commercial payers have been stepping up to the plate. Aetna and United Healthcare have stated that more than 45% of their total annual medical spend is in value-based contracts. As a recent highlight, […]

Two Lessons You’ll Learn from Sutter Health During HBI’s June Webinar

It’s common knowledge that training is essential to eliminating common revenue cycle issues—but what if you could quantify just how essential? At Sutter Health, leaders are pioneering this capability with a combined training and analytics department that designs, delivers, and measures the impact of training programs. Patrick McDermott, senior vice president of revenue cycle, and […]

Pulse Check: Reduce Discharged Not Final Billed

Does your organization struggle with getting bills out the door within a timely manner? You are not alone. Many organizations have identified discharged not final billed (DNFB) as an opportunity within their organization for 2018. It is already difficult for providers to get reimbursed on time because of the ever-growing impact of denials. Learning how […]

5 Things to Know About The Joint Commission’s New Stroke Certificate

With May being American Stroke Month, the American Stroke Association and American Heart Association are placing a special emphasis on broadcasting prevention strategies and promoting symptom awareness. Though hospitals and health systems are similarly concentrating on prevention efforts, many are also working to gain The Joint Commission’s new stroke certificate: Thrombectomy-Capable Stroke Center. Created in collaboration with ASA […]