Remote monitoring devices: patient perspectives and implications
Amid the COVID-19 pandemic, there has been an increased focus on remote monitoring technology within the U.S. healthcare sector. Legislation such as the bipartisan Remote Patient Monitoring Access Act has been introduced to help hospitals use federal funds for remote monitoring devices, as the demand for those devices is projected to rise. Though the role […]
How is COVID-19 changing provider–supplier relationships?
The current pandemic continues to affect the healthcare supply chain continuum, such as by disrupting the flow of critical supplies and equipment such as PPE, ventilators, and masks. Due to the increased demand for critical supplies, providers are incurring additional costs as they work to meet the needs of patients and staff. COVID-19 has also […]
3 Practices to Move the Needle on Social Determinants of Health
Social needs play a significant role in the overall health status of a patient, with some research attributing as high as 80% of an individual’s overall health to socioeconomic and other non-medical care factors.1 In response, many healthcare organizations have taken a whole-person care approach, which seeks to address the unique medical, behavioral, and socioeconomic […]
How are peers registering homeless patients?
Providing adequate treatment and a positive patient experience to homeless patients starts at the point of registration. Having effective strategies in place to identify whether a patient is homeless is important, as they may not readily provide this information. Leaders must also establish processes for registering homeless patients, preventing a bill from being sent to […]
Strategies to Address Social Isolation and Loneliness
Social and economic circumstances affect the health status of all patients, and healthcare organizations are increasingly seeking ways to identify and address a myriad of social determinants of health. In response, the HBI Cost & Quality Academy produced the 2018 best practice report—Strategies for Addressing Social Determinants of Health—which illustrated the success that can occur […]
Patient Account Management Week 2020: Recognizing vital contributions!
This week is National Patient Account Management Week, when organizations around the nation honor those staff who have a great influence on healthcare. On October 18, 1989, Congress proclaimed this day of recognition for the healthcare administrative teams who work tirelessly to keep healthcare operations efficient so patients and families have the best experience possible. […]
Extending patient financial leniency: lessons learned from HBI’s 2020 Fall Member Retreat
This past month, HBI hosted its 2020 Fall Member Retreat, a virtual summit on The Patient Journey: Synchronizing a Singular Experience. While HBI has in the past enjoyed holding these sessions live in cities such as Nashville, Boston, Chicago, or San Diego, we had to put the safety of our staff, members, and attendees first. […]
Hospitals need these evolving metrics to gain a holistic view of their supply chain
Healthcare supply chain management is complex due to the highly regulated nature of the industry and continuously evolving consumer expectations about cost-effective care. Supply chain is one of the major expenses in any health system’s financials, accounting for approximately 30% to 40% of the operating budget. Due to the supply chain’s dynamic nature, hospital leaders […]
Reducing readmissions with risk stratification and data analytics: Q&A with Atrium Health
Readmissions are a major problem for many healthcare organizations in the U.S. According to AHRQ’s Healthcare Cost and Utilization Project (click here), the overall readmission rate in the United States was 13.9% in 2016, with the average cost across any type of principal diagnosis being about $14,400. Given this strain on the healthcare industry, it […]