Author: Beth Reed

How Hospitals Are Changing Revenue Cycle Processes Due to COVID-19

By: Beth Reed
Date: April 7, 2020
Category: Revenue Cycle
Filed under: coronavirus, COVID-19, financial assistance, Point of Service Collections, registration, remote work, scheduling

As an effort to understand what changes hospitals are making in response to COVID-19, HBI is currently surveying revenue cycle professionals on how their organizations have altered, might alter, or will not alter revenue cycle processes. The following are highlights of HBI survey results as of April 3, 2020. We will continue to update these […]

Highlights of HBI’s Retreat Panel on Vendor Partnerships

By: Beth Reed
Date: March 9, 2020
Category: Revenue Cycle
Filed under: revenue cycle outsourcing, revenue cycle vendor management, revenue cycle vendors

Healthcare Business Insights, Part of Decision Resources Group, hosts live events for our members each year. These Member Retreats are included in HBI membership, with no fee to attend. At HBI Member Retreats, we feature presentations by leaders at top-performing healthcare organizations, panels, networking opportunities, and the ability to earn continuing education credits. HBI data […]

Gain Insights From HBI’s Real-World Data Report on Initial Denials

By: Beth Reed
Date: February 18, 2020
Category: Revenue Cycle
Filed under: denial benchmarks, initial denials, real-world data, revenue cycle benchmarking, revenue cycle KPIs

Healthcare Business Insights, Part of Decision Resources Group, is a community of more than 1,900 hospitals across 50 states. HBI provides research, learning, analytics, and custom services to its members in the areas of revenue cycle, supply chain, quality, and information technology. One source of our data is our Revenue Cycle Scorecard, which is a […]

Benchmark Write-Offs With HBI’s Revenue Cycle Scorecard Report

By: Beth Reed, Enrique Bakemeyer
Date: February 5, 2020
Category: Revenue Cycle
Filed under: revenue cycle benchmarking, revenue cycle KPIs, revenue cycle scorecard, revenue cycle write-offs

Healthcare Business Insights is a community of more than 1,900 healthcare providers across 50 states. We recently published a benchmarking report is focused on three write-off key performance indicators tracked within HBI’s Revenue Cycle Scorecard. The Scorecard is a benchmarking product that compiles data reported by HBI members on a monthly, quarterly, and annual basis. […]

Hospitals Must Post Standard Charges by 2021

By: Beth Reed
Date: November 18, 2019
Category: Revenue Cycle
Filed under: CMS, estimates, Price Transparency, standard charges

In a Final Rule released Friday, November 15th, CMS implemented the majority of its price transparency proposals but gave hospitals an extra year to comply. By January 1st, 2021, hospitals must: Post standard charges for all items and services, which include: Gross chargemaster prices Payer-specific negotiated rates (which must also be labeled by plan) Discounted […]

Will You Be an HBI Revenue Cycle Award Winner?

By: Beth Reed
Date: September 20, 2019
Category: Revenue Cycle
Filed under: awards, Revenue cycle

There’s still time to earn your revenue cycle team the recognition they deserve! HBI has extended its 2019 Revenue Cycle Study and Awards deadline due to high interest to Friday, December 13. Click here to download the survey. The survey lists the metrics that HBI will examine as indicators of revenue cycle health, and definitions and […]