Patient Safety Awareness Week 2019: Happenings & Ideas for Improvement

Everybody knows patient safety is important, but a reminder every once in a while never hurts. This particular reminder comes to us in the form of the Institute for Healthcare Improvement’s annual Patient Safety Awareness Week, scheduled for March 10–16, 2019. Throughout the week, the non-profit organization hopes that hospital and health system staff open […]

Pulse Check: Let Us Help You Help Your Employees

It goes without saying that onboarding and training programs are essential to a well-run department and are tied back to employee retention and customer satisfaction. That said, many organizations find themselves in one of two predicaments: No designated trainers; limited time. Leaders are subject matter experts but putting together a training program that engages, teaches, […]

Tips For Implementing A Successful Nurse Leadership Rounding Program

With the healthcare industry’s focus shifting toward a more patient-centered care delivery model, organizations are looking for innovative approaches to improve their rounding practices. One such approach to rounding aimed at improving patient engagement is the involvement of nurse leaders in the rounding process. While establishment of such a program certainly seems to boost patient […]

Pulse Check: Specialize the Business Office

Date: February 20, 2019

Whenever I’ve gone on site, no matter the size of the hospital, I’ve always been struck by the fact that business office staff are organized by payer. Either billing and follow-up actions are done by one person, assigned all of the accounts for a certain payer, or billing and follow-up tasks are separated, but staff […]

The Quest for Price Parity: How to Align Hospital and Non-Hospital Location’s Cost Containment Strategies

Alternate care sites—clinics, urgent care, physician practices, home health, and long-term care—increasingly represent key access points for patients. A recent survey, conducted by the Health Industry Distributors Association, found that 71% of health systems plan to increase their community footprint by acquiring non-hospital facilities. Despite the potential financial benefits of system expansion, providers continue to […]

The Top Five Challenges Revenue Cycle Leaders Faced in 2018

Date: February 14, 2019
Category: Revenue Cycle

HBI’s Revenue Cycle Academy received more than 1,300 research requests from the membership community in 2018, allowing us to identify major trends in the issues commanding the attention of leaders throughout the industry. The Top 5 Staff Management: More than a third of the research requests the team received were related to staff management. Revenue […]

Pulse Check: Extending Coding Education Beyond the Coding Department

The health of an organization’s revenue cycle depends not only on the accurate performance of employees in their respective roles, but also the understanding of how their roles impact others up and downstream, and therefore the quality and speed with which a claim gets processed. One area that has incredible impact on a claim’s processing […]

Community Paramedicine: Can It Help Your High-Risk Patients?

Though February is traditionally considered the month of sweethearts, it also holds important significance for the healthcare community, as February is American Heart Month! Per the Centers for Disease Control and Prevention, 1 in 3 adults in the United States suffer from high blood cholesterol levels, and the American Heart Association predicts that by 2035, […]

Pulse Check: Are You Connected to Your Organization’s Mission, Vision and Values?

Happy Anniversary to the Pulse Check Blog! This week marks the 1-year anniversary of the blog series. I hope you’ve enjoyed reading the posts as much as I and my colleagues Noelle, Sam, and Andrew have enjoyed blogging. Hospitals and Medical Groups are facing complex challenges in an ever-evolving healthcare industry. Creating a network community […]