Managing patients with chronic diseases in the time of COVID-19

Since the beginning of the outbreak of COVID-19, healthcare organizations have modified their workflows and turned to newer technologies to provide care for COVID and non-COVID patients alike. As operations that had once been postponed or canceled began to resume in the U.S., leaders and staff adjusted care processes further in order to reduce the […]

4 ways to prepare for the 2021 Price Transparency Rule

Date: September 29, 2020
Category: Revenue Cycle

As we near the fourth quarter of 2020, HBI has begun to receive an influx of questions from revenue cycle leaders who want to know what others are doing to comply with the CMS price transparency rule going into effect January 1, 2021. There are two overarching requirements hospitals will need to comply with: Publicizing […]

Managing purchasing during and after COVID-19

The pandemic has had a widespread impact on supply chain operations throughout the healthcare industry. For example, in April 2020, the GPO Premier surveyed its members and reported “active cases of COVID-19 create surge demand of 17X the typical burn rate for N95 respirators, 8.6X for face shields, 6X for swabs, 5X for isolation gowns, […]

What are patients’ sentiments toward seeking care?

As of this writing, the ability of healthcare providers in various U.S. states to stay reopened for non-urgent and elective services is uncertain. In some areas, COVID-19 infections are increasing at a worrying rate, causing some state governments to pause their reopening plans, which may impact healthcare providers. When the pandemic has receded long enough […]

Why upfront financial discussions are the compassionate thing to do

With healthcare leaders focused on complying with balance billing requirements set forth by the CARES Act and being compassionate during a time of uncertainty and stress for many Americans, those leaders who are HBI members continue to report that collection often is not attempted prior to or at the point of service. Discussions surrounding patient […]

Delivering a Successful Virtual Care Visit: Tips for Providers

The use of telehealth services is continuing to gain momentum, especially during the COVID-19 pandemic. With CMS announcing waivers for certain telehealth services (click here), more patients than ever are being directed to access care through this avenue to limit their exposure to infectious diseases in hospitals. (Click here for a complete list of covered […]

Technology-Based Solutions Adopted by Hospitals to Fight COVID-19

Technology has been useful to improve the way in which care is delivered to patients, and this is all more the case during this time of crisis. Hospitals and health systems across the country are relying on tech-based solutions to care for patients during the COVID-19 pandemic—like providing telemedicine to reserve beds for only the […]

6 Ways Providers Are Helping Financially Struggling Patients

An interesting phenomenon has been occurring within the HBI membership community. Since the beginning of the COVID-19 pandemic, revenue cycle leaders have been coming to HBI to ask questions such as “How are others being mindful of the fact that our patients are losing jobs and income?” This question only becomes more pervasive as unemployment […]

3 Studies and 3 Hospitals Supporting the Use of Homemade Masks

Date: April 28, 2020

With the United States continuing to see an increase in the number of new COVID-19 cases, the CDC advised all citizens to wear face masks in public places, in addition to practicing thorough hand-washing and social distancing. Given that healthcare providers are already facing a shortage of N95 masks, the recommendation is for people to […]