Key COVID-19 Interventions From Rush University System for Health

COVID-19 is challenging healthcare systems around the world. According to the CDC, the United States was considered in the “acceleration phase” of the pandemic in late March, meaning the peak of the illnesses were occurring. Since the World Health Organization officially labeled COVID-19 a pandemic, healthcare organizations have been assessing and adopting various strategies to […]

Addressing Mental Health of Patients and Staff During COVID-19

Living through the COVID-19 pandemic is a stressful time for both healthcare professionals and the general population alike. While the best way to flatten the curve is to practice social distancing, the time apart from loved ones can be quite challenging for many. According to the CDC, people who might respond more strongly to the […]

How Hospitals Are Changing Revenue Cycle Processes Due to COVID-19

As an effort to understand what changes hospitals are making in response to COVID-19, HBI is currently surveying revenue cycle professionals on how their organizations have altered, might alter, or will not alter revenue cycle processes. The following are highlights of HBI survey results as of April 3, 2020. We will continue to update these […]

3 Resources to Help Spread Credible Information About COVID-19

By: Lalita Raja, Leah Bilitiz
Date: April 7, 2020

As the world continues to face the current COVID-19 pandemic, a lot of information about the virus is shared on the news or social media platforms – and not all of it is accurate. For example, a judge recently issued a temporary restraining order against a website scamming consumers by selling a COVID-19 vaccine kit […]

Patient Access Week 2020: Thank You to Everyone on the Front Lines!

Patient Access professionals provide invaluable services to patients in their communities. Those who work in admissions, scheduling, and registration, among others, make sure that patients can get the healthcare they need. They also play critical roles in patient communications, answering questions and helping patients understand what they can expect from their individual healthcare experiences. This […]

Real-World Perspective on Value-Based Care: Q&A With Dawn Edwards

Dawn Edwards is the Consultant of Clinical Care and Quality for Healthcare Business Insights, Part of Clarivate. Dawn has expertise in population health management, value-based contracting, clinical integration, and payer-provider networks. In the following Q&A, Edwards shares some key insights about value-based care and clinical integration by addressing common questions from HBI members.  What advice […]

Avoid Surprises: Out-of-Network Provider Bills May Shock Your Patients

Patient experience is currently a high priority for healthcare leaders – not to mention regulators – and organizations are focused on initiatives to improve price transparency, accurately estimate patients’ out-of-pocket expenses, and prevent surprise billing. There will be multiple bills aimed at protecting patients from surprise billing presented to Congress as it begins its 2020 […]

Making Costs Transparent for Patients: Q&A With HBI’s Noelle Wysocki

In the wake of new price transparency regulations, patients have questions about the cost of their care, especially what they owe out of pocket. Since high-deductible health plans are very common, many patients likely owe more than they had in the past. Healthcare organizations must be able to help patients understand the cost of their […]

Highlights of HBI’s Retreat Panel on Vendor Partnerships

Healthcare Business Insights, Part of Decision Resources Group, hosts live events for our members each year. These Member Retreats are included in HBI membership, with no fee to attend. At HBI Member Retreats, we feature presentations by leaders at top-performing healthcare organizations, panels, networking opportunities, and the ability to earn continuing education credits. HBI data […]