That Was Terrible! I’m Going to Tell Everyone!

Think about the worst visit to a healthcare professional you have ever experienced. Did it involve getting a surprising and large bill several months later? Rude staff members on the phone? Lack of empathy and caring throughout your care? Who did you tell about it? Your friends? Your Facebook Friends? Your Twitter-verse? Right now, the […]

Vaccinations for Healthcare Providers: Necessary or Not?

Date: June 19, 2019

Given the fact that we are in the midst of the largest measles outbreak in the United States in nearly 20 years, the importance of receiving the proper vaccination—for both the general public and healthcare providers—to help limit this outbreak is paramount. Additionally, with flu season approaching, the risk of catching and spreading this infectious […]

Let’s Go Green: How Hospitals Can Cut Costs and Save the Environment

As it certainly should be, providing the best care quality possible to patients is paramount in healthcare. In essence, keeping patients safe and providing them with ample care and opportunities to improve their health is why hospitals and health systems exist. Not only is staff labor necessary to make this happen, but also many different […]

4 Tips For Creating Better Stakeholder Surveys

As the oversight of supply chain expands, the department is increasingly tasked with developing innovative solutions for varying issues across an organization. Many times, these initiatives involve numerous departments, positions, and responsibilities. It is often difficult to gauge the pulse or opinions such a diverse group of stakeholders have regarding a specific topic, process, department, […]

A Cost Containment Strategy You May Not Have Considered

Think about the best job that you’ve ever had. What made you love it so much? The people? The service or product you created for the world? The challenges you learned to overcome? During your time there, how did your employer make you feel? Valued? Cared for? Invested in? Had you not felt those things, […]

4 Ways Utilization Management Staff Can Help Prevent Denials

Date: May 28, 2019
Category: Revenue Cycle

Medical necessity denials continue to be a pain point for revenue cycle leaders, so much so that HBI members reported medical necessity as one of the top three root causes in 2016, 2017, and 2018. While denials and appeals are typically housed within the revenue cycle, there are many other teams—including clinical staff, utilization review, […]

Announcing the 2018 HBI Revenue Cycle Award Winners

Date: May 27, 2019
Category: Revenue Cycle
Filed under: award, Revenue cycle, trend

We’re thrilled to announce that the winners of HBI’s 2018 Revenue Cycle Study and Awards survey are: Children’s Hospital of Philadelphia Nebraska Medicine Springhill Medical Center While all three have high-performing revenue cycles in common, they represent varied segments of the healthcare landscape. One is a nonprofit, pediatric health system in the East; another is […]

Proven Methods to Improve Door-to-Needle Times for Stroke Patients

Date: May 23, 2019

Accounting for about 133,000 deaths per year, stroke ranks fifth among all causes of death in the United States, according to the American Heart Association. This life-threatening condition occurs irrespective of age and can lead to serious long-term disabilities. With May being recognized as National Stroke Awareness month, it serves as a reminder to hospitals […]

Advancing to a Fully Integrated Supply Chain

Standardization and variation reduction are not supply chain issues alone. Nor is it an issue that can be fully addressed with a clinician and supply chain integration. For organizations to optimize their purchasing, every affected stakeholder needs to come together, add their perspective, and make decisions by consensus. But the logistics of pulling so many […]