Gain Insights From HBI’s Real-World Data Report on Initial Denials

Healthcare Business Insights, Part of Decision Resources Group, is a community of more than 1,900 hospitals across 50 states. HBI provides research, learning, analytics, and custom services to its members in the areas of revenue cycle, supply chain, quality, and information technology. One source of our data is our Revenue Cycle Scorecard, which is a […]

CMS Discharge Planning Rule: Are You in Compliance?

The recent CMS discharge planning rule that went into effect in November 2019 included several changes aimed at improving care transitions and encouraging patients’ involvement in their follow-up treatment and care protocols. (Click here to review the rule in the Federal Register.) With those rules in place, it is now imperative for organizations to familiarize […]

A Look at Healthcare Supply Chain Trends in 2020

Throughout the 2000s, the healthcare supply chain underwent a major transformation, evolving from a transactional product and cost center into an established partner able to deliver value throughout the organization. Now, as we head into the new decade, the supply chain appears set to continue along the path of holistic partnership with other departments and […]

Benchmark Write-Offs With HBI’s Revenue Cycle Scorecard Report

Healthcare Business Insights is a community of more than 1,900 healthcare providers across 50 states. We recently published a benchmarking report is focused on three write-off key performance indicators tracked within HBI’s Revenue Cycle Scorecard. The Scorecard is a benchmarking product that compiles data reported by HBI members on a monthly, quarterly, and annual basis. […]

Coronavirus: How Can Hospitals Prepare?

Last week, the coronavirus that originated in the Chinese city Wuhan continued to spread. The World Health Organization declared a global emergency, and the first case of person-to-person virus transmission was recorded in the United States. The coronavirus outbreak is reminiscent of other viral outbreaks in recent memory, including Ebola in 2014, and SARS in […]

Managing ED Overcrowding: Q&A With Sharp HealthCare’s Janet Hanley

In the United States, ED overcrowding is a major concern in most hospitals. Recent media reports highlight the perils and challenges of busy EDs, including “A Doctor’s Diary: The Overnight Shift in the E.R.” in last month’s New York Times. That article noted, “Americans visit the E.R. more than 140 million times a year – […]

How Northwell Health Cut Down ED Boarding by 40%

ED boarding continues to be an issue for hospitals and health systems in the United States. Many organizations struggle to streamline the ED and admission processes to facilitate improved efficiency. To learn more about the various practices some organizations are adopting to improve their boarding times, HBI spoke with Dr. John D’Angelo, the executive director […]

HBI’s Latest Report Focuses on Supply Chain Standardization

Healthcare supply chain professionals play a key role in helping organizations achieve not only financial goals but also goals related to the patient experience. Indeed, the supply chain has visibility across healthcare operations and is positioned to drive cost-saving initiatives that also keep the patient experience at top of mind. With that in mind, members […]

Listen, Educate, Recognize: A Winning Formula for Staff Engagement

In its frequent communication with revenue cycle leaders across the country, there is one area of focus that continues to cause anxiety and uncertainty: staff engagement and retention. The reasons for this are well known – ranging from an inability to compete for qualified staff, to unaligned job descriptions, hours, and pay grades within the […]