Get a Handle on Patient Scheduling and Referrals

One challenge HBI has been hearing from our members is making it easy for their patients to schedule appointments. When organizations get a handle on patient scheduling, it provides several benefits. For one thing, the community is better served when patients have easy access to healthcare. For another, the financial health of providers is better […]

Best Practices for Addressing Shortage of Mental Health Services

HBI Report Reveals Best Practices for Addressing Shortage of Mental Health Services Every day, articles in the news highlight the need for greater access to mental health services. Rural areas in the United States are hit especially hard by a shortage of mental health professionals, but even residents of more populated areas face challenges in […]

The ROI of RPA and AI in The Revenue Cycle

It’s Not About Reducing Staff HBI data reveals that the rate of hospitals or health systems that have implemented artificial intelligence for any revenue cycle function has not widely increased over the past year, but automation has shown some forward movement in comparison. Based on the conversations revenue cycle analysts have conducted with HBI members […]

4 Digital Solutions to Overcome Common Challenges Related to Diabetes

Diabetes is a common and costly problem in the United States: one in ten Americans suffer from diabetes and estimated direct and indirect medical costs were around $237 billion and $90 in 2017, according to a 2018 study by the American Diabetes Association. Indirect costs of diabetes include missed work due to poor health, poor […]

How Well Does Your Organization Provide Price Transparency?

HBI’s newly released 2019 Price Transparency Report seeks to help answer this question. It features two independent studies that show how organizations’ performance with price transparency is not yet where it should be. In one study, HBI examined the websites of 272 hospitals and found that approximately 49% are not fully compliant with CMS’ 2019 […]

Hospitals Must Post Standard Charges by 2021

Date: November 18, 2019
Category: Revenue Cycle

In a Final Rule released Friday, November 15th, CMS implemented the majority of its price transparency proposals but gave hospitals an extra year to comply. By January 1st, 2021, hospitals must: Post standard charges for all items and services, which include: Gross chargemaster prices Payer-specific negotiated rates (which must also be labeled by plan) Discounted […]

How the Healthcare Supply Chain Can Impact the Patient Experience

At first glance, the impact supply chain has directly on the patient experience may seem more obscure than unequivocal. Certainly, the supply chain often plays an important role in ensuring positive clinical outcomes—through proper vetting of new devices and holistic value analysis efforts, for example—and containing care costs, but these factors are often not characterized […]

How Do I Get My Patients to Stop Avoiding Their Mammograms?

October is Breast Cancer Awareness month and a perfect time for organizations to reexamine their screening protocols and how they encourage this service among patients. This is especially important, because improving screening rates helps facilitate early detection of breast cancer, which greatly improves their odds of beating the condition. While the U.S. Preventive Services Task […]

Are You Compliant With Medicare Reporting for Medical Device Credits?

In recent years, medical device credit payments have been closely examined by the Centers for Medicare & Medicaid Services, as many hospitals have been found non-compliant with reporting requirements. For instance, the Office of Inspector General released a report in 2018 highlighting more than 200 health systems in the United States that did not fulfill […]