HBI is opening its 2019 Charge and Claim Performance Survey to gather updated industry comparisons on the following topics:
- Charge lag for clinic, inpatient, and hospital outpatient services
- Initial denials by root cause
- Final denial write-offs by root cause
- Inpatient status changes to observation
- Inpatient claim denials rebilled as observation services
- Electronic claims submission rates
- Online self-pay collection rates
- Collection agency recovery rates
- Patient credit balance write-offs
- Self-pay small balance write-offs
- Net A/R in patient credit balances
The survey will remain open until Friday, September 20th, 2019. Responses will be kept anonymous, and all respondents, including non-HBI members, will receive the final results.
Click here to download the survey!
Please send completed surveys and direct any questions to Beth Kevit, Principal Analyst, at email@example.com or (414) 615-0298.