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Tag: coronavirus

Managing patients with chronic diseases in the time of COVID-19

By: Sumeera Sra
Date: September 29, 2020
Category: Cost & Quality
Filed under: chronic condition management, coronavirus, rehab, Telehealth, Telemedicine, virtual care

Since the beginning of the outbreak of COVID-19, healthcare organizations have modified their workflows and turned to newer technologies to provide care for COVID and non-COVID patients alike. As operations that had once been postponed or canceled began to resume in the U.S., leaders and staff adjusted care processes further in order to reduce the […]


Managing purchasing during and after COVID-19

By: Vakhulaa Parthasarathy
Date: August 18, 2020
Category: Supply Chain
Filed under: coronavirus, COVID-19, inventory management, purchasing, Supply chain, Vendor Management

The pandemic has had a widespread impact on supply chain operations throughout the healthcare industry. For example, in April 2020, the GPO Premier surveyed its members and reported “active cases of COVID-19 create surge demand of 17X the typical burn rate for N95 respirators, 8.6X for face shields, 6X for swabs, 5X for isolation gowns, […]


What are patients’ sentiments toward seeking care?

By: Enrique Bakemeyer
Date: July 22, 2020
Category: Market Events
Filed under: coronavirus, COVID-19, elective care, infection control, reopening, social media

As of this writing, the ability of healthcare providers in various U.S. states to stay reopened for non-urgent and elective services is uncertain. In some areas, COVID-19 infections are increasing at a worrying rate, causing some state governments to pause their reopening plans, which may impact healthcare providers. When the pandemic has receded long enough […]


Technology-Based Solutions Adopted by Hospitals to Fight COVID-19

By: Sumeera Sra
Date: May 19, 2020
Category: Cost & Quality
Filed under: contactless screening, coronavirus, COVID-19, predictive modeling, resource planning, telemedince

Technology has been useful to improve the way in which care is delivered to patients, and this is all more the case during this time of crisis. Hospitals and health systems across the country are relying on tech-based solutions to care for patients during the COVID-19 pandemic—like providing telemedicine to reserve beds for only the […]


6 Ways Providers Are Helping Financially Struggling Patients

By: Jerica Hopkins
Date: May 18, 2020
Category: Revenue Cycle
Filed under: coronavirus, COVID-19, discounts, financial assistance, Patient Statements, payment plans

An interesting phenomenon has been occurring within the HBI membership community. Since the beginning of the COVID-19 pandemic, revenue cycle leaders have been coming to HBI to ask questions such as “How are others being mindful of the fact that our patients are losing jobs and income?” This question only becomes more pervasive as unemployment […]


3 Studies and 3 Hospitals Supporting the Use of Homemade Masks

By: Sumeera Sra
Date: April 28, 2020
Category: Cost & Quality
Filed under: CDC, coronavirus, COVID-19, face masks, N95, PPE

With the United States continuing to see an increase in the number of new COVID-19 cases, the CDC advised all citizens to wear face masks in public places, in addition to practicing thorough hand-washing and social distancing. Given that healthcare providers are already facing a shortage of N95 masks, the recommendation is for people to […]


Key COVID-19 Interventions From Rush University System for Health

By: Sumeera Sra
Date: April 9, 2020
Category: Cost & Quality
Filed under: coronavirus, coronavirus screening, coronavirus testing, infection control, PPE, virtual care

COVID-19 is challenging healthcare systems around the world. According to the CDC, the United States was considered in the “acceleration phase” of the pandemic in late March, meaning the peak of the illnesses were occurring. Since the World Health Organization officially labeled COVID-19 a pandemic, healthcare organizations have been assessing and adopting various strategies to […]


How Hospitals Are Changing Revenue Cycle Processes Due to COVID-19

By: Beth Reed
Date: April 7, 2020
Category: Revenue Cycle
Filed under: coronavirus, COVID-19, financial assistance, Point of Service Collections, registration, remote work, scheduling

As an effort to understand what changes hospitals are making in response to COVID-19, HBI is currently surveying revenue cycle professionals on how their organizations have altered, might alter, or will not alter revenue cycle processes. The following are highlights of HBI survey results as of April 3, 2020. We will continue to update these […]


3 Resources to Help Spread Credible Information About COVID-19

By: Lalita Raja, Leah Bilitiz
Date: April 7, 2020
Category: Cost & Quality
Filed under: coronavirus, COVID-19, pandemic, public health, virus

As the world continues to face the current COVID-19 pandemic, a lot of information about the virus is shared on the news or social media platforms – and not all of it is accurate. For example, a judge recently issued a temporary restraining order against a website scamming consumers by selling a COVID-19 vaccine kit […]


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