Tag: onboarding

Pulse Check: Let Us Help You Help Your Employees

By: Elisabeth Callahan
Date: March 6, 2019
Category: Custom Services
Filed under: employee retention, Engagement, leadership, Learning, onboarding, Pulse Check, Staff Training, training

It goes without saying that onboarding and training programs are essential to a well-run department and are tied back to employee retention and customer satisfaction. That said, many organizations find themselves in one of two predicaments: No designated trainers; limited time. Leaders are subject matter experts but putting together a training program that engages, teaches, […]

Pulse Check: HBI Takes PFS Onboarding to Higher Education Realm

By: Noelle Wysocki
Date: November 21, 2018
Category: Custom Services
Filed under: Cal State LA, Cedars, Cedars-Sinai, Certification, CSULA, curriculum, DRG, DRG Learning, HBI, Healthcare Certification, onboarding, Pulse Check, RC, RC Administration, Revenue cycle, training, Workforce Development

HBI is proud to present a unique training opportunity for current and potential revenue cycle staff in the Los Angeles area. Offered through California State University Los Angeles and taught by real revenue cycle leaders at Cedars-Sinai, HBI created a semester-long curriculum that prepares students to work as a patient financial services representative in a […]

7 Tips to Help New Revenue Cycle Staff Start Strong on Day One

By: Addie Blanchard
Date: July 10, 2018
Category: Revenue Cycle
Filed under: Learning, New Hire, onboarding, Revenue cycle, training

Starting a new job can be a time of high stress. How can revenue cycle leaders set their teams up for success and minimize stress as soon as they come onboard? Planning ahead strategically with these seven tips—many of which are drawn from HBI health system case studies—can help a revenue cycle departments become competitive […]

Are You Developing Tomorrow’s Leaders?

By: Beth Kevit
Date: March 8, 2018
Category: E-Learning
Filed under: Career ladder, developing leaders, onboarding, professional development

When a new team member is hired, their training needs are clear. They need to understand the tools, processes, and policies that apply to their role. Many healthcare providers have formal coursework for new hires, and a holistic revenue cycle curriculum can be invaluable. But when onboarding is done, staff are often left to on-the-job […]

Onboarding Physician Practices: A Q&A with Northwell Health

By: Brittni Straseske
Date: March 2, 2017
Category: Supply Chain
Filed under: IDNs, M&A, mergers and acquisitions, onboarding, physician practices

As IDNs continue to grow in size, handling supply chain processes becomes more intricate. Every onboarding of a new facility or location requires significant work to integrate the newcomer into the rest of the health system. To learn how large health systems are handling this, the Academy recently spoke with the supply chain team at […]