Tag: Patient Consumerism

Avoid Surprises: Out-of-Network Provider Bills May Shock Your Patients

By: Enrique Bakemeyer
Date: March 19, 2020
Category: Revenue Cycle
Filed under: Patient Consumerism, patient estimates, Patient Experience, Price Transparency, surprise billing

Patient experience is currently a high priority for healthcare leaders – not to mention regulators – and organizations are focused on initiatives to improve price transparency, accurately estimate patients’ out-of-pocket expenses, and prevent surprise billing. There will be multiple bills aimed at protecting patients from surprise billing presented to Congress as it begins its 2020 […]

How Well Does Your Organization Provide Price Transparency?

By: Kelli Jenkins
Date: November 20, 2019
Category: Revenue Cycle
Filed under: CMS, CMS Final Rule, Patient Consumerism, Patient Engagement, Patient Experience, price estimation, Price Transparency, Price Transparency Report, Revenue cycle

HBI’s newly released 2019 Price Transparency Report seeks to help answer this question. It features two independent studies that show how organizations’ performance with price transparency is not yet where it should be. In one study, HBI examined the websites of 272 hospitals and found that approximately 49% are not fully compliant with CMS’ 2019 […]