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Tag: patient estimates

Extending patient financial leniency: lessons learned from HBI’s 2020 Fall Member Retreat

By: Jerica Hopkins
Date: October 19, 2020
Category: Revenue Cycle
Filed under: financial assistance, Patient access, patient estimates, payment plans

This past month, HBI hosted its 2020 Fall Member Retreat, a virtual summit on The Patient Journey: Synchronizing a Singular Experience. While HBI has in the past enjoyed holding these sessions live in cities such as Nashville, Boston, Chicago, or San Diego, we had to put the safety of our staff, members, and attendees first. […]


Avoid Surprises: Out-of-Network Provider Bills May Shock Your Patients

By: Enrique Bakemeyer
Date: March 19, 2020
Category: Revenue Cycle
Filed under: Patient Consumerism, patient estimates, Patient Experience, Price Transparency, surprise billing

Patient experience is currently a high priority for healthcare leaders – not to mention regulators – and organizations are focused on initiatives to improve price transparency, accurately estimate patients’ out-of-pocket expenses, and prevent surprise billing. There will be multiple bills aimed at protecting patients from surprise billing presented to Congress as it begins its 2020 […]


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