Tag: social media

What Patients Are Saying on Social Media, and What You Can Do About It

By: Enrique Bakemeyer
Date: February 25, 2020
Category: Custom Services
Filed under: Social Intelligence, social listening, social media, social media benchmarking, social media data

Few industries were prepared for how social media would disrupt traditional marketing and communication channels. All customers now can share their experiences publicly, which can affect a business’s reputation – both positively and negatively. On one hand, social media can be a great vehicle for positive word of mouth. On the other, a single bad […]