Tag: social media

What are patients’ sentiments toward seeking care?

By: Enrique Bakemeyer
Date: July 22, 2020
Category: Market Events
Filed under: coronavirus, COVID-19, elective care, infection control, reopening, social media

As of this writing, the ability of healthcare providers in various U.S. states to stay reopened for non-urgent and elective services is uncertain. In some areas, COVID-19 infections are increasing at a worrying rate, causing some state governments to pause their reopening plans, which may impact healthcare providers. When the pandemic has receded long enough […]

What Patients Are Saying on Social Media, and What You Can Do About It

By: Enrique Bakemeyer
Date: February 25, 2020
Category: Custom Services
Filed under: Social Intelligence, social listening, social media, social media benchmarking, social media data

Few industries were prepared for how social media would disrupt traditional marketing and communication channels. All customers now can share their experiences publicly, which can affect a business’s reputation – both positively and negatively. On one hand, social media can be a great vehicle for positive word of mouth. On the other, a single bad […]