Tag: Staff Engagement

A Cost Containment Strategy You May Not Have Considered

By: Noelle Wysocki
Date: May 31, 2019
Category: E-Learning
Filed under: costs, customer service, development, employee engagement, Healthcare, Learning, millennial, Patient Satisfaction, Revenue cycle, Staff Engagement, training, turnover

Think about the best job that you’ve ever had. What made you love it so much? The people? The service or product you created for the world? The challenges you learned to overcome? During your time there, how did your employer make you feel? Valued? Cared for? Invested in? Had you not felt those things, […]

3 Building Blocks to Revenue Cycle Improvement

By: Jerica Hopkins
Date: April 5, 2018
Category: Revenue Cycle
Filed under: Increase Cash Flow, Patient Satisfaction, Reducing Cost, Staff Engagement

Throughout HBI’s frequent surveying, as well as the 1,000s of conversations our teams held with revenue cycle leaders throughout the course of the last year, three main objectives become overtly clear. Today, healthcare leaders such as yourself are focused on A) reducing costs and/or increasing cash flow, B) improving patient satisfaction, and C) engaging staff. […]