Advocate Aurora Health’s Vision – A First Step Toward Introducing Artificial Intelligence in the Field of Prior Authorization

Kelly Krostag, Patient Pre-Service Manager, Advocate Aurora Health

Thursday, September 26, 2019
1:00 pm Eastern Time

Securing prior authorization is important given the high cost and demand associated with new and advanced treatments. Healthcare organizations are challenged to develop strategies to cope with the demand, as well as educate staff on these changes. In this webinar, Advocate Aurora Health’s pre-service manager Kelly Krostag will discuss how the organization’s pre-service authorization team stays apprised of ever-changing payer authorization rules, uses automation to reduce workloads, streamlines the process of submitting pre-auth requests, and more.

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CPE Credits

1.0 credit

Learning Objectives

  • Analyze best practices for staying up-to-date on payer authorization rules
  • Review how staff without clinical backgrounds can be trained to successfully obtain authorizations
  • Explore options for automating authorizations and using a clinical decision support system to reduce authorization workloads

Program Level

Field of Study
Management Services

Advance Preparation
None required

General working knowledge of the healthcare revenue cycle

Cancellation and Administrative Policies


In the unlikely event the date of the webinar is changed or cancelled, HBI will notify all individuals who have registered. Our Client Engagement team is also available to resolve and discuss any issues associated with educational programs or any aspect of membership. Should you have any questions or concerns, please contact HBI’s Client Engagement team at 888.700.5223.


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