HBI’s 2021 Virtual Summit
This year HBI will be hosting a spring virtual summit due to the high demand of our members for in depth, actionable content as the pandemic continues to deeply impact the healthcare landscape. The agenda can be found below.
To express interest in this event, please fill out the form and a member of our team will ensure you are registered.
Agenda:
Day ONE – Wednesday, May 12th
12:00 – 1:00 PM *CT
The Patient Experience: What it is, How to Measure it, and How to Improve it
1:15 – 2:15 PM
The Future of Pre-Service: Price Transparency, Pre-Arrival, and Arrival
2:30 – 3:30 PM
Operational Convergence: Working Together to Advance Vaccination, Telehealth, and Health Equality
Day TWO – Thursday, May 20th
12:00 – 1:00 PM *CT
People: Homegrowing Tomorrow‘s Skills in Today‘s Talent While Ensuring Diversity & Inclusion
1:15 – 2:15 PM
Technology: Evaluating the Return of AI and Automation in Revenue Cycle
2:30 – 3:30 PM
Post-Pandemic Processes: Patient Communication & Payment, Staff Management, and More