Converting Crises into a New Era of Modus Operandi

HBI’s 2021 Virtual Summit

This year HBI will be hosting a spring virtual summit due to the high demand of our members for in depth, actionable content as the pandemic continues to deeply impact the healthcare landscape. The agenda can be found below.

To express interest in this event, please fill out the form and a member of our team will ensure you are registered.

Agenda:

Day ONE – Wednesday, May 12th

12:00 – 1:00 PM *CT

The Patient Experience: What it is, How to Measure it, and How to Improve it

1:15 – 2:15 PM

The Future of Pre-Service: Price Transparency, Pre-Arrival, and Arrival

2:30 – 3:30 PM

Operational Convergence: Working Together to Advance Vaccination, Telehealth, and Health Equality

 

Day TWO – Thursday, May 20th

12:00 – 1:00 PM *CT

People: Homegrowing Tomorrow‘s Skills in Today‘s Talent While Ensuring Diversity & Inclusion

1:15 – 2:15 PM

Technology: Evaluating the Return of AI and Automation in Revenue Cycle

2:30 – 3:30 PM

Post-Pandemic Processes: Patient Communication & Payment, Staff Management, and More