Managed Care Account Resolution Best Practices

Your Challenge
Staff struggle to overturn denials because they lack understanding of contract language and appeal guidelines

The Solution
Face to face workshop series focused on common contract terminology, coding for non-coders, appeals, and follow-up best practices

The HBI Approach
  • Assess – We conduct a baseline analysis to understand the specific needs and gaps of the organization and learner group
  • Create and Deliver – Using the information gleaned from the assessment, we tailor learning material, activities, and discussions to address real life challenges experienced by staff and deliver the workshop in the format that best suits the organization
  • Measure and Sustain – After delivering the workshop, we measure the impact and help the organization sustain the new normal with staff assessments, data analysis, and leave-behind learning deliverables