Improve Access by Collaborating With Physicians

Texas Children‘s set out to improve access and the patient scheduling experience. Their goal heading into this initiative was to increase distinct patients in activating a MyChart account (target 56.1%) and increase FY18 new/consult volume by 10% over FY17.

 

Check out the presentation below to see what processes they put into place, challenges that bubbled up, and successes they recognized through their cross collaboration efforts.