Explore the comprehensive range of HBI services for healthcare business professionals. Get a detailed picture of the current state of your operations and patient experience based on our best practice research, training, and hands-on advisory services.

Explore Our Research Communities

HBI‘s research empowers improvement through in-depth analysis and end-to-end insights based on best practices from the nation’s leading hospitals and healthcare systems.

Revenue Cycle Academy

Solutions to improve revenue cycle performance and patient satisfaction

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Supply Chain Academy

Research and analysis that lead to cost savings and clinical improvements

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Cost & Quality Academy

Proven strategies for improving quality outcomes at lowered costs

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Information Technology Academy

Resources to set and advance the pace of IT progress

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Expand Your Understanding

Gain access to the latest research and data on best practices and emerging trends on our member-only web portal. Compare key performance indicators (KPIs) with those of your peers. Stay up to date with strategic issues, challenges, and opportunities in the healthcare industry and design your own improvement initiatives to achieve your business goals.

All our best practice research is gathered from leading hospitals and healthcare systems across the nation. Can’t find what you are looking for? Submit a personalized request that our analyst team will individually address. This network of members is a true Community of leaders striving to improve the healthcare industry.

Peer Benchmarking

Find out how your peers are doing. Review objective data to evaluate their KPIs, policies, and practices. Access benchmarks and submit your own data for comparison via our Revenue Cycle Scorecard application.

Annual Academy thesis

Keep ahead of the curve. Use this valuable strategic planning aid to explore industry trends and major themes for the coming year.


Turn information into action. Use our collection of planning documents and tools to aid in implementing best practices and follow through on your strategic improvement initiatives. Resources include policies, procedures, job descriptions, and process flows.

Customized, on demand research

Get answers to your most pressing business questions. Whether you’re looking for a benchmark, seeking a case study, or have another question—our research analysts can help you find what you’re looking for.

Reports & Journals

Stay informed. Subscribe to publications written for executives, management and staff, covering trends, case studies, proven strategies, and tips for improving performance. Journals include: Revenue Cycle Management, Population & Disease Management, Infrastructure & Services, Performance Excellence, and more.