Revenue Cycle Agenda

Tuesday Oct 22nd
7:00 am
8:00 am

Breakfast and Retreat Registration

8:00 am
8:40 am

HBI Welcome and State of the Community

Brad Cording, Senior Vice President Provider Solutions & Insights and Jerica Hopkins, Research Director

Healthcare Business Insights, Part of Decision Resources Group

8:40 am
9:30 am

Reinventing Historic Functions With New Technology

OhioHealth

9:30 am
9:40 am

Break

9:40 am
10:20 am

Panel: Applying Automation and Artificial Intelligence in the Revenue Cycle

10:20 am
11:00 am

Sharing Successes and Challenges With New Technologies

11:00 am
11:10 am

Break

11:10 am
12:00 pm

Modernizing the Charge Description Master and Data Modeling to Improve Patient Price Transparency

12:00 pm
1:00 pm

Lunch

1:00 pm
1:50 pm

Achieving Top Decile Point-of-Service Collections Performance

Springhill Medical Center – An HBI Revenue Cycle Award Winner!

1:50 pm
2:20 pm

Panel: Engaging Staff, Reducing Turnover

2:20 pm
2:30 pm

Break

2:30 pm
3:20 pm

Bringing Customer Service to the Forefront of Education and Performance

University of Utah Health

3:20 pm
4:20 pm

Audience Breakout: Strategy Share on Patient Education and Engagement

4:20 pm
5:10 pm

A Case Study in Auditing the Patient Experience to Target Improvements

5:10 pm
6:30 pm

Networking Reception

Wednesday Oct 23rd
8:00 am
9:00 am

Breakfast

9:00 am
9:20 am

Opening Remarks

9:20 am
10:10 am

Partnering Acute and Non-Acute Revenue Cycles in the Value-Based Era

Stillwater Medical Center

10:10 am
10:40 am

Panel: Achieving the Ideal Vendor Partnership

10:40 am
11:30 am

Getting More out of Payer Contracts and Negotiations

The MetroHealth System

11:30 am
11:40 am

Closing Remarks