HBI’s Revenue Cycle Academy received more than 1,300 research requests from the membership community in 2018, allowing us to identify major trends in the issues commanding the attention of leaders throughout the industry. The Top 5 Staff Management: More than a third of the research requests the team received were related to staff management. Revenue […]
Category: Revenue Cycle
Gamification’s Potential in the Revenue Cycle
According to U.S. Census Bureau data, over one third of working Americans are millennials, making them the largest generation in the American workforce. Healthcare organizations have thus turned to efforts to attract and retain millennials, who research indicates may harbor a deeper desire for real-time feedback; a sense of purpose, challenge, and enjoyment in their […]
Pulse Check: Try These Solutions to Avoid Authorization Denials
Date:
January 9, 2019
Category:
Revenue Cycle
Authorization-related denials continue to be among the top denials for organizations. Authorization denials add to A/R days, require work to overturn, and can result in lost revenue. Here’s a list of common pitfalls and possible solutions. We’d love to hear more about your own authorization-related pitfalls and/or solutions your organization is pursing. Reach out to […]
Must Dos for A Successful Employee Career Ladder Program
Date:
January 9, 2019
Category:
Revenue Cycle
Filed under:
Career ladder, Compensation, Criteria for advancement, Healthcare, Revenue cycle, Turnover Rate
As many as 75% of the total U.S. workforce will be comprised of the millennial generation by 2025. This brings with it a variety of shifts in recruitment, training, and retention practices, as well as the general attitude towards work and career. In a poll of more than 3,500 revenue cycle leaders by the staffing […]
Priming The Pump: Amazon’s Attempt To Dominate Healthcare
By:
Rahul Kamath
Date:
January 7, 2019
Category:
Revenue Cycle
Filed under:
Alexa, Amazon, Amazon Comprehend Medical, Amazon X, Echo, Health technology, Healthcare, Hospitals, Machine learning, Providers
Amazon’s foray into healthcare has been a constant story throughout 2018, and the company has been exploring various avenues to become an industry leader. Earlier in 2018, for example, Amazon aligned with Berkshire Hathaway and JPMorgan Chase to form a healthcare company, which will focus on health technology and providing high quality, transparent healthcare to […]
What Providers Should Know About the ACA Ruling
A federal judge’s ruling against the Affordable Care Act last week has providers facing the unnerving prospect of a future without the landmark law to which they have spent years adapting. On Friday, Judge Reed O’Connor of the Federal District Court in Fort Worth struck down the ACA in a lawsuit brought in part by […]
6 Strategies to Improve Your Appeal Processes
Date:
December 13, 2018
Category:
Revenue Cycle
HBI’s research in recent years has indicated a wide range of appeal outcomes among healthcare providers. For example, respondents to one survey noted first-pass success rates anywhere from 6% to 85%, with about half reporting between 40% and 65%. Such variation may be at least partially explained by the wide range of contributing factors, such […]
Rethinking the Check-In Process
As organizations turn their attention inward to identify possible areas of the revenue cycle that can be updated or streamlined, one area that may be primed for improvements is the check-in process. While traditional check-in methods can be complicated for both patients and staff, many organizations are finding ways to harness technology to make the […]
Does Your Data Analysis Team Deliver?
Revenue cycle leaders are constantly tasked with measuring their teams against industry benchmarks, and they increasingly rely on dedicated revenue cycle analytics staff to generate reports to assess performance. This, in turn, has spurred analytics leaders to reach out to HBI for insight on how their peers are handling this influx: How should their analytics […]